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USA Today / Life - Entertain

New Year's fliers delayed after Customs computer outage

Fliers returning from overseas trips faced a rough reentry into the United States Monday evening.


The U.S. Customs and Border Protection's processing system went out for about two hours on Monday night, leading to delays for international travelers arriving in the U.S. (Jan. 2) AP

Fliers returning from overseas trips faced a rough reentry into the United States on New Year's Day.

U.S. Customs and Border Protection (CBP) stations were hit by a computer outage, bringing gridlock to border control checkpoints for about two hours Monday. An agency spokeswoman told The Associated Press that the outage hit the agency’s processing system around 7:30 p.m. ET and lasted until 9:30 p.m. ET.  

Agency spokeswoman Jennifer Gabris told AP that the disruption did not affect the standards for security screening and that the glitch was not believed to be malicious in nature.

At 10:04 p.m. ET, CBP said via Twitter that “all airports are back on line after a temporary outage of #CBP’s processing systems.”

The outage left queues in the international arrival halls at several U.S. airports on Monday evening. Among those were Miami, New York JFK and Dallas/Fort Worth. 

There were not expected to be any lingering back-ups for travelers arriving to the United States on international flights on Tuesday.


This file photo from March 2015 shows a U.S. Customs and Border Protection officer's patch. (Photo: Joe Raedle, Getty Images)

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